It became known that the company Nintendo will repair the Nintendo Switch joysticks for free, if they started to work not correctly, and in a case they are without physical damage. This defect, was not officially recognized by the company yet, and it was called “Joy-Con Drift”. Some users complain that during the game their characters are pushed in different directions, which certainly affects the gameplay.
Now, if the joysticks behave in this way, then you can call the support service without any problems and, if you have not done mechanical damage, you can count on free repair. Similar information appeared on the network due to an internal letter for company employees. It says that Nintendo will not only repair controllers for free, but also pay damages to customers for previous similar repairs. But the most important thing is that you do not need to provide a warranty card.
If this letter turns out to be real, it will mean that Nintendo will recognize this defect, and also that they are ready to take care of the affected customers. As of this writing, Nintendo has refused to comment on this issue.
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